Services
PINACHO SERVICES
Qualified professionals to maximize your lathe’s profitability
SPARE PARTS
Original parts and components of high profitability and durability.
We provide you with the original spare parts necessary to meet your needs and work requirements, in any of our models.
Moreover, as we are manufacturers, you will always get the guarantee of receiving original spare parts, checked and controlled by our technical team.
Delivery times can be as fast as you need with shipments even in less than 24 hours.
Contact our technical service and ask for your original spare part. You will receive a reply confirming price and lead time for your request.
SAT
Qualified and fast response Official Technical Service.
At METOSA GROUP, as a CNC lathe manufacturer with more than 75 years in the industry and 200,000 units sold, we have extensive knowledge of all our machine models.
Our after-sales department team is made up of specialists in the CNC machine environment with extensive experience in repair and troubleshooting and a high level of training.
Our SAT Department is interconnected with all the departments of the company, from Design and Production to those in charge of stock control and after-sales service, which allows us to offer a direct, fast and very efficient response, guaranteeing the best solution.
APPLICATION ENGINEERING
From our Applications Engineering Department we advise our customers both by phone and online to adapt their production needs with our lathes.
If the customer prefers, this service can be performed in person so that we can better advise on the most suitable product. Likewise, we carefully study all the production needs of our customers in order to provide the best solution. Once the product has been selected by the customer, we carry out the start-up of the product, personalized training for each customer and the possibility of technical service throughout the life cycle of our lathes.
FINANCING
Pinacho and JAP machines
We offer our customers different payment options to facilitate the acquisition of the machine that best suits their needs, all this with an accompaniment throughout the financing process in which we seek the best economic conditions for our customers.
MAINTENANCE
Professionals with high technical training to get the most out of your lathe.
Our machines are designed to provide optimum performance throughout their production cycle.
As manufacturers, our engineers know perfectly the production process and the catalog of points that are essential to check and maintain cyclically to extend the life of your machine.
Our intensive control program guarantees the detailed and permanent inspection of your lathe, focusing exactly the critical points to work on prevention, thus obtaining a guarantee of prolonging the life of your lathe, knowing that by contracting our Maintenance Service you will benefit from significant discounts on our spare parts for your CNC lathe. You will also benefit from preferential free technical advice from our technical team and priority response in the event of machine downtime.
TRAINING
Close collaboration with the client to train its personnel.
At METOSA GROUP we are strong advocates of the value of proper training of future CNC machine users.
Since there is an increasing shortage of qualified personnel, our team of educators and professionals are able to offer your technicians advanced training courses in real working conditions so that the operator can work in a safer and more profitable way for the company.
Our courses are held at our facilities and we operate the machine that will be your machine, for as long as necessary and we make sure that you get the most out of your investment in any of our CNC automatic lathes.
